When purchasing business critical software you need to be sure that not only does the software meet your requirements, but that a knowledgeable and responsive support team are backing it up.
At Pillar Software, we pride ourselves on our exemplary support team.
When you call our dedicated support line on 01531 821199 you will immediately speak to one of our friendly and experienced in-house support staff. No call centres, no queues, just easily accessible support whenever you need it.
Our team are all intimately involved in both the design and testing for all of our software, meaning the person you speak to will know its features inside out. If this isn’t enough, because they are based in our Newent offices they also have immediate access to the development team who write the software.
All of this means that you have access to a knowledgeable, supported group of individuals who can assist you with any area of the software.
To maintain these high standards, we have a guaranteed service agreement for support against which our performance is monitored daily, ensuring that you get the best and most professional service available.
The helpdesk is open 9:00 a.m. to 5:00 p.m. five days a week.